Privacy Policy

1. Who We Are

Apeksha Enterprises is a manufacturer and exporter of guar gum products, located at Hno-4, Bachraj ji Bagh, 7th Chopasni Road, Jodhpur, Rajasthan 342001, India.

Contact for privacy matters:
Email: info@apekshaenterprises.com
Phone: +91 9829093004

2. What Data We Collect

We only collect personal data that you voluntarily submit through our contact/enquiry form:

• Full name
• Company name
• Email address
• Phone / WhatsApp number
• Country
• Product interest (optional)
• Enquiry type (optional)
• Message (optional)
• How you found us (optional)

We also automatically collect your IP address for security and spam prevention purposes only.

3. How We Use Your Data

We use your data exclusively for:

• Responding to your business enquiry
• Sending you product specifications, pricing, and samples as requested
• Sending you a confirmation email when you submit an enquiry
• Including a product brochure download link in the confirmation email

We do not use your data for:

• Marketing or promotional emails without your consent
• Selling or sharing with third parties
• Automated profiling or decision-making

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), our legal basis for processing your personal data is:

• Legitimate Interest — to respond to your business enquiry and provide the information you requested.
• Consent — by voluntarily submitting the contact form, you consent to us processing your data for the purpose stated above.

5. Data Storage & Security

Your enquiry data is stored in a secure, password-protected file on our web server (Hostinger, Netherlands datacenter — within the EU). The file is not publicly accessible.

We retain your data for a maximum of 2 years from the date of your enquiry, after which it is deleted.

We implement reasonable technical measures to protect your data including server-side access restrictions and HTTPS encryption.

6. Cookies

Our website uses the following cookies:

• Essential cookies — required for the website to function (no personal data stored)
• Cookie consent cookie — remembers your cookie preference (stored locally in your browser)

We do not use tracking cookies, advertising cookies, or Google Analytics at this time.

You can change your cookie preferences at any time by clicking Reset Cookie Preferences.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to Access — request a copy of the data we hold about you
• Right to Rectification — request correction of inaccurate data
• Right to Erasure — request deletion of your data ("right to be forgotten")
• Right to Restriction — request we limit how we use your data
• Right to Portability — receive your data in a portable format
• Right to Object — object to our processing of your data

To exercise any of these rights, email us at info@apekshaenterprises.com. We will respond within 30 days.

8. Third Parties

We use the following third-party services that may process data:

• Hostinger (web hosting) — servers located in the Netherlands, EU. Privacy Policy →
• Google Fonts — loads fonts from Google servers. Privacy Policy →
• Cloudflare (CDN, if enabled) — content delivery. Privacy Policy →

We do not share your personal enquiry data with any of these third parties.

9. International Data Transfers

Our server is located in the Netherlands (EU). Your data is processed and stored within the EU. If you are contacting us from outside the EU, please be aware that your data will be transferred to and stored in the EU.

10. Children's Privacy

Our website is a B2B platform intended for business professionals. We do not knowingly collect data from anyone under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy occasionally. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact & Complaints

For any privacy-related questions or requests, contact us:

If you are in the EU and believe we have not handled your data correctly, you have the right to lodge a complaint with your local data protection authority.